I’m a freelance graphic designer and I was
commissioned to do a selection of designs including a logo, a poster and t-shirt
and a video trailer for this event promotion project.
Client : We want the t-shirt with the logo on
it.
Me: Okay can you send me the full
resolution logo file over?
Client : No, no, we’d like you to make the logo.
Me : That’s fine, I can add that to the
quote.
I send them off the estimation, they ask for
me to cut the video as it’ll be too expensive for them. I remove it and send it
back with all the elements minus the video.
Me : Is this okay? If it is I’ll draw up the
contract.
Client : Yes that’s fine!
They sign the contract, pay the deposit and I
begin on the logo first as it’s going to be used throughout the other designs.
Me : For the logo design, it might be worth
chatting to [original event hosting company] to see if they would want to reuse
it for other future events, if so then it would cost a bit extra for an
extended license which they might be willing to put up some money for.
Client : Oh! We didn’t want a logo. We were just using that as an example.
Having already spent several hours on
the logo, I was pretty annoyed. Especially since “Logo Design” was clearly marked on BOTH invoices and contract they
agreed to.
“why doesnt this have more notes” because you put that comment on it and now everyone who’s sick to death of being verbally manipulated by that sorta thing and doesnt wanna spread the manipulation to their followers can’t reblog it unless they go up-thread, and if your comment is further up the thread than the content they wanna reblog its just not gonna happen
“why doesnt this have more notes” because of people like you, specifically,
I am a web designer / developer working with
a client who has pretty much zero concept of my time – or anyone’s time other
than her own. Also, zero understanding of technology and how to use it.
I’ve been working on this project for four and a half months, and have nothing completed to show. I’ve sent her proofs of
pages, asked for content…and gotten nothing.
I’ve gone a whole month without getting a single response from her. The company
I work for is a smaller company and we’ve recently overhauled how we do our
quoting system with clients. She is on the old quote system (no penalty for not
providing content) therefore we cannot penalize her. It’s a nightmare.
Here is our most recent conversation:
Me: Can you provide links and/or reference images
for the icons you would like designed as well as some logo ideas?
Client: Sure! I’ll have them to you by the end of the day.
She then proceeds to send me four
pictures of some icons/images that she has googled on her mac book, then took a
picture on her iPhone and THEN sends me the pictures from her iPhone email.
Me: Those aren’t really going to work. I need the
original files to do anything with them. Could you send me the original links?
Client: I sent the links, they’re on the
second line. Did you not get them?
Me: Yes, I received them. However these are
low res iPhone images that will not suffice for reference images. I will need
the direct links for the artwork you would like to use.
She then sends me the exact same four iPhone
photos, and tells me to “check the second line” (in other words, theattachments).
I’m
looking forward to this project being done. I’m not holding my breath, though.
Hopefully within the next 10 years.
