what the fuck is the moral of the three little pigs, anyhow. people without access to the best materials are going to die? familial bonds mean nothing in the face of an impending crisis? wolves are dicks and pigs are stupid? i have no fucking clue
I was building a new website for a client, and was asked to also set up their new email address. I did what I could on my end, and then created a step-by-step guide to setting up a personal email address AND how to add it to their Outlook account.
I thought it was a simple, user-friendly process. Until this client called me.
Client: OK, how do I access my email?
Me: Did you follow the guide I sent you?
Client: Yes, but I can’t find my email.
Me: Are you at the computer you set it up on?
Client: Yes.
Me: What email client are you using?
Client: …
Me: The program you use to access your other email?
Client: Oh, Outlook!
Me: And this is what you entered when you followed the guide?
Client: I think so.
Me: Did you have problems following the guide? Did the instructions match up to what you were seeing in Outlook?
Client: Was I supposed to do something in Outlook?
Me: I thought you said you followed the guide?
Client: That link you sent me? I filled in the email address, clicked on Outlook. After that everything looked correct so I closed the window. Didn’t that set up my email.
Me: No. That was the guide to tell you how to set up your email. Do you have Teamviewer?
Client: What’s that?
Me: …Never mind. I’ll come over and set up your email.
