fuck-customers:

So, I’m a customer service worker and supervisor at a grocery store. It’s like, the 4th ranked grocery store chain the country and I work at the largest one in the entire south east district of the US. As you can imagine, me living smack dab in the Bible Belt, I’m met with many self-entitled, middle-aged white men and women. There are so many stories to tell, like the time I got asked to take my abstinence ring off and come “party” with men twice my age. Or the time I was helping a family of 6 use the self check-out because they had been the fifth order in line at the express lane when they only had one item and the father literally pushed me out of the way and said, “trust me, honey, I can do this better than most women,” (even though I, again, had to offer to help them over at self-checkout because they were too lazy to do it themselves and would have rather waited fifth in line.) Or the time a customer literally screamed at me at the top of her lungs because I wouldn’t take her 50 cent coupon that had been six months expired. But the story that takes the cake is that of the man who got away with stealing a shirt.

Our store had just opened its apparel department, and while profits increased tremendously, theft also rose. So we had to change our policies a bit in order to accommodate for all the stolen merchandise. Well I was behind the desk and this guy in his late forties comes up and tells me that he bought this shirt for his wife the day before but the cashier hadn’t taken the security tag off and asked me to take it off for him. When I asked him for the receipt he said he’d thrown it out, so I asked him for his customer loyalty card because we could look the receipt up by that. He asked me why we needed the receipt and I simply said “We just need proof of the purchase.” That apparently was highly inappropriate because he got super red in the face and yells, “Oh, so you’re calling me a thief now, are ya?!” Well it turned into this long drawn out thing where I had to get another supervisor, a member from the apparel dept., and a manager involved. The apparel dept. worker had proven that none of those shirts had even been sold since the department opened, but in the end because the customer was threatening to call corporate (and had even harassed me by pretending to be on the phone and giving my name to complain) the manager just gave him the shirt to shut him up.

Oh, I also forgot to mention that all the managers at the store are literally pieces of shit who treat their employees like shit.