I work at a Well known pizza shop and ever since the bacon wrapped deep dish became a thing people have been coming into our store non stop.
Anyways, the bacon wrapped deep dish is only Hot n Ready between 4 and 8 pm, which means that between those times customers can come in and it will already be ready making their time in the store generally less than 1 minute.
HOWEVER, if they want to order certain products that aren’t hot and ready yet they can, but it will generally be a wait between 5 to 15 minutes depending on what they order. Of course this is a huge issue for people because they can’t fathom having to wait for something in their life.
So anyways, a customer called our store and asked to order a bacon wrapped deep dish for pick up at 2PM, and obviously this was no problem because he called well ahead. For some reason, he showed up at 1:40 and obviously his pizza wasn’t ready because it takes 10 minutes to cook and it hadn’t even been put in the oven yet (for maximum freshness). I was on my break so unfortunately my coworker had to deal with him and she started apologizing profusely when he started yelling at her and complaining about how his order wasn’t ready and the whole reason why he called ahead was that he didn’t have to wait. So my coworker told him that when his pizza is ready she will give him free bread to make up for the mistake.
Anyways, she comes back to me in the store and explains the situation asking if I could remind her when we have phone orders next time because the customer was overly rude, and I was like ok no absolutely not, he said he was coming at 2 and it’s not even 145 yet. So when the customer came back I walked up front and handed him his pizza and he just looked at me and I said with a blank stare “what?” because he wasn’t going away. And hes like “Um? Don’t I get some free bread because you guys made me wait?” and I WAS SO HAPPY HE ASKED because I smiled and said “Nah. I was the person you were talking to on the phone. You said 2PM, you showed up twenty minutes early. You yelled at my coworker and called her derogatory terms, so you can just leave my store without anything else.” The look on his face was priceless. He actually started apologizing for his behaviour and said that he didn’t realize he said 2PM and then tipped me and my coworker $10. Ah, sometimes I don’t mind my job
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