fuck-customers:

Alright for the customer being owned story. So the clothing company I work for does special coupons throughout the year. Pretty much you spend over 50 you get 25 “bucks” over 100 you get 50 and so on and so forth. So the policy for the transaction is that you only get one coupon for the transaction due to the fact that we have to scan to activate them. If they are not scanned and activated they are pretty much just a pretty piece of paper to live in the bottom of your purse forever. Well I had a horrid woman to ring up who purchased over $600 in items. for one thing our registers are only capable of ringing up 60 items before attempting to shut down completely under pressure of scanning more items. This being said luckily she only had 50 or so items. So we are told as cashiers to try and ring everything up in one transaction if possible, it goes a lot quicker for the most part and is good to have everything in one place. So I ring up this woman. Everytime I scan an item and fold it she wants me to tell her the price with the discounts applied, (this is visible to her on the card swipe) she want to know what the discount was, how much the total was at that moment, then how much she saved. So as you can imagine it’s going slow. Everytime I folded an item she would slap my hand say no no no and unfold it, she would then hold it up then make me fold it again. So I’m irritated, the transaction is going to take a while because my computer begins slowing down after 36 or so items and I have this woman smacking me every 3 minutes. I remain calm and keep telling myself it is almost over. Finally the last item is done and I scan her fake buck to be used during its designated time when we have the sale and am trying to send her on her way. She then starts yelling at me saying “I Spent 600 I should be getting 300 in fake money where is my money??????” So with the most cheery smile I tell her the policy and she then starts berating me saying that I am a horrible b****h and am cheating her out of her money and that she wants the manager. I call over our manager for the night who is also our GM and tell him the situation. Of course the woman begins to act all sweet and as if I had not already informed her of the situation. He looks to me and sees the dead look in my eyes and grab what would be the proper amount of coupons she was asking for goes to my computer and deletes the one I scanned thus deactivating it and hands all of the useless paper over to her. She of course is over joyed and with her reciept in her hand she turns to me and says smugly “Oh I forgot to tell you I have a coupon for my purchase.” My manager then takes her coupon looks at it and says, “ma'am we can’t apply it to the transaction since you have already been rung up (this is a lie) and it expires today so I will dispose of it, thank you for shopping at (insert store) we are now closed.” and he ripped up the coupon in front of her and threw it away.