rosexknight:

askclaylex:

pileofmonkeys:

skyliting:

almightybob:

starbucksfaster:

http://anniemurphypaul.com/2014/02/the-high-cost-of-acting-happy/

“Surface acting is when front line service employees, the ones who interact directly with customers, have to appear cheerful and happy even when they’re not feeling it. This kind of faking is hard work—sociologists call it “emotional labor”—and research shows that it’s often experienced as stressful. It’s psychologically and even physically draining; it can lead to lowered motivation and engagement with work, and ultimately to job burnout.”

RELEVANT. 

Welcome to mah realm

This is also true for customer service people.  So BE KIND. If kindness is too hard, at least don’t be an asshole.  If not being an asshole is too hard, use email so you don’t have to interact with anyone directly. 

MY WHOLE EXISTENCE

@silver-tongues-blog

@rosexknight

AND PEOPLE WONDER WHY IM ALWAYS SO DANG TIRED!

This is why I like to stay in my room as often as I can. It is so exhausting to act like I care about people