“Hey I want to return this its defective.”

Okay that’s no problem. Do you have the charger?

“No I didn’t know I needed it.”

Yes we have to have everything that came with it in order to process a return even if it’s defective.

“Can’t you just take one from another product?”

Yes. Let me take a charger out of a brand new product, rendering it useless for sale, so I can give you your money back and you can throw away a charger that is now useless to you because it’s unique to that product, therefore making us lose twice the money because you’re too fucking lazy to go back and get your charger. sure.