clientsfromhell:

My first client was an $850 website/logo design/business card contract.  The ad said “I know what I want and I will be picky.”

I know you need to quote how many free revisions you will make on a design - now. This is how I learned. I spent four depressing months making tiny changes for this client. Four months of “can we try a rounder angle/ let’s change the colors (again)/ can I see the original design again?”

Eventually I cracked.

Me: Look, if you want any more revisions, I’m going to have to start charging you for them.

Client: You’re fired.

He had the gall to tell me that I should try to work for a firm to “get experience” – when no firm would let him have as many revisions as he demanded or charge as little as I did.

I was devastated, but two years later I have a thriving design career – and he went out of business.

I’d like to believe that as he went out of business, he was still tweaking that logo.

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