thattallnerdybean:

dvadad:

cashier: sorry for your wait. we’re short-staffed today

millennial: oh that’s ok no worries :)

 baby boomer:

But listen that’s the thing. 

We are short staffed almost 97% of the time at my retail job. Because corporate has figured out you can overwork 4 people at minimum wage instead of paying for the 8 people you should probably have to be on the clock.  

Baby boomers grew up with stores that were adequately staffed, with workers who most likely had weeks of training for their jobs as opposed to the 1-2 shadow shift training we get now. Also those workers most likely were able to be full time if they wanted. Now retail, except for management positions, is mostly made up of part time workers, because you don’t have to give them benefits. So you have a workforce of perpetually underpaid, overwhelmed, undertrained people trying to do their best all while dealing with an entire generation of people who refuse to acknowledge that the system has changed and the average retail worker has NO control over that change and is being taken advantage of.

Like we got our customer surveys back, and almost every single one mentioned that they couldn’t find someone to help them or we needed more people on register because it was TOO SLOW, but what did management tell us instead of scheduling more people? We need to be quicker on register and call for backup if necessary. Which makes no sense because we can’t call for backup THAT ISN’T THERE.