Client: I have no power in my office. What do I do?

Me: Well, they cleaned the carpets last night. Maybe they tripped the breaker. Let me go look.

I go and discover the breaker was indeed tripped. I reset it.

Me: OK. Try now.

Client: Nope. Nothing is working still. 

Me: Weird. Let me take a look.

Sure enough, nothing will turn on. 

Me: Hmm. Maybe the surge protector got turned off or something.

Client: That’s probably what it is. I unplugged everything when I discovered there was no power. Do I need to plug everything back in?