Me: How can we help you today?

Client: I’d like to print my photos.

Me: Sure, let’s go to the kiosk so that we can enter them in our system.

They go to the kiosk and choose the photos. They’re all in 3:4 ratio and the client wants them in 4x6 prints. I explain to her that we’ll either need to crop or make them fit-in with white bands on each side.

She blows up.

Client: WHAT THE F*CK DO YOU MEAN YOU NEED TO CROP MY PHOTOS?!

Me: (surprised) Well, they’re not the same ratio, ma'am. We can make them fit-in if you’d rather that, but you’ll get white bands on each side.

Client: NO I WANT THEM FULL! NO WHITE BANDS, NO CROPPING!

Me: Unfortunately that won’t work ma'am. It’s not the same ratio, not the same size. It would be like trying to make a square into a rectangle, it’s not the same shape.

Client: (getting up, extremely angry) YOU’RE F*CKING INCOMPETENT I’LL COME BACK ANOTHER DAY AND TALK TO SOMEONE WHO ACTUALLY KNOWS WHAT THEY’RE TALKING ABOUT!

Me: (pointing to the lab technician) This is our lab expert, she could help you out-

Client: NEVER F*CKING MIND YOU’RE REALLY BAD AT THIS.