Okay, I’m happy to have learned this because I use DoorDash a lot.
This is true of basically all third-party delivery services!!
I worked for OrderUp and then for GrubHub for a while and they all do this.
You’re guaranteed $10/hr. If you make that in tips, they don’t give you anything else. If you don’t make that, they give you whatever gets you to $10. If you make more than that, you keep everything you make.
The thing is, they have no way of knowing if you tip us in cash. It just looks like we got no tip.
You essentially pay us double when you tip us with physical money.
Honestly guys just always always ALWAYS tip cash everywhere. Companies can’t fuck with cash. Just tip cash. You know where it’s going. You put it directly into their hand.